Our Past, Present, & Future
Based in San Francisco, the Margaret O'Leary clothing label has evolved from a specialty knits collection into a full line of innovative knitwear and sportswear. Founded in 1989 as a one-woman operation, Margaret O'Leary has since spurred 13 eponymous stores where fans of the label can shop the latest collections, along with a selection of Margaret's favorite footwear, jewelry, and specialty clothing designers.
Margaret O’Leary is an independent, employee-owned business providing our community of daughters, sisters, moms, muses, mavens, and everyday miracle-makers with the comfort and confidence of sensible luxury. Inclusivity and social responsibility are a cornerstone of our brand and culture, and we welcome and celebrate the amazing diversity that’s so central to the human experience. Our recruitment process is dedicated to providing equal and fair opportunities to all candidates, regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic.
Now is the perfect time to join the Margaret O’Leary team. Building a talented management and sales team is a priority for us. Recognizing the unique backgrounds and perspectives of all individuals, Margaret O’Leary is committed to providing a workplace where all employees feel safe, valued, and inspired to contribute their best work. As we expand our reach in new markets, our growing team will have promising opportunities for personal and professional growth.
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Margaret O’Leary is proud to be an equal opportunity employer (EOE).
Part - Time Key Holder – Mill Valley, CA
Retail Sales Associate
Part Time – Mill Valley, CA
- Build genuine and sincere relationships with clients.
- Greet all customers upon entering the store.
- Determine the client's needs and offer suggestions and alternatives.
- Utilize all customer service resources.
- Ensure a positive final impression of customer service at the cash wrap.
- Use all clienteling systems in place to capture client's information and ensure a client relationship is created and maintained.
- Follow up with clients via email, phone, and mail when appropriate.
Store Manager – Boston, MA
Store Manager
If you have a passion for sales and styling, a background in clienteling, and a proven track record of beating your sales goals, we want you!
OBJECTIVE:
To create a unique, enjoyable, and personal shopping experience; embracing the Margaret O'Leary lifestyle and brand image. Responsible for the management of all aspects of the boutique experience, notably the development of a best-in-business team focused on achieving sales goals while ensuring the cultivation of a loyal brand following.
The Store Manager is the ‘local owner’ of the Margaret O'Leary brand direction and focus. Boutique Store Managers work a Tues-Sat schedule unless the needs of the business change. This can include holiday hours and/or staffing needs.
In this position you will lead the retail business including sales, training, visual merchandising, event planning, customer care and community outreach. As well as managing the boutique team as well as interfacing, on a daily basis, with other Store Managers around the country while reporting to the VP, Retail & Store Ops.
All applicants must be sales driven and offer outstanding customer service. Boutique management is preferred.
RESPONSIBILITIES INCLUDE:
People
- Lead, mentor, and motivate the boutique team in all aspects of the business by maintaining a knowledgeable leadership presence.
- Manage and deliver a high level of customer service, operations, merchandising standards, and loss prevention
- Train the team to use clientele resources to develop a loyal, repeat customer base.
- Identify strengths and opportunities in team members and provide constructive, ongoing feedback to support team development.
- Execute ongoing training to promote internal growth and development and ensure all employees are fully trained on their positions.
- Recruit, hire, and maintain quality staff in accordance with store needs.
Presentation/Product
- Plan and execute visual merchandising in keeping with company standards.
- Train team on product knowledge and their ability to communicate the Margaret O'Leary aesthetic to clients.
- Ensure daily restock and a clean store at all times.
- Communicate product performance observations and offer feedback to the Regional Manager, Retail Operations Manager and others at Corporate.
Process
- Ensure all sales goals are being met or exceeded by maintaining a high level of business awareness, driving sales, and communicating store goals.
- Communicate daily goals while devising strategies for meeting goals
- Plan and execute events and create and manage an effective store schedule staying within set payroll guidelines.
- Educate the staff on all corporate communication and direction and manage all aspects of daily store operations.
- Maintain an organized store that follows all inventory control processes and lead quarterly physical inventory.
- Be an active participant in bi-weekly Manager conference calls
- Uphold all company policy and procedure.