- Build genuine and sincere relationships with clients.
- Greet all customers upon entering the store.
- Determine the client's needs and offer suggestions and alternatives.
- Utilize all customer service resources.
- Ensure a positive final impression of customer service at the cash wrap.
- Use all clienteling systems in place to capture client's information and ensure a client relationship is created and maintained.
- Follow up with clients via email, phone, and mail when appropriate.
OUR PAST
Based in San Francisco, the Margaret O'Leary clothing label has evolved from a specialty knits collection into a full line of innovative knitwear and sportswear. Founded in 1989 as a one-woman operation, Margaret O'Leary has since spurred 13 eponymous stores where fans of the label can shop the latest collections, along with a selection of Margaret's favorite footwear, jewelry, and specialty clothing designers.
OUR PRESENT
Margaret O’Leary is an independent, employee-owned business providing our community of daughters, sisters, moms, muses, mavens, and everyday miracle-makers with the comfort and confidence of sensible luxury. Inclusivity and social responsibility are a cornerstone of our brand and culture, and we welcome and celebrate the amazing diversity that’s so central to the human experience. Our recruitment process is dedicated to providing equal and fair opportunities to all candidates, regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic.
OUR FUTURE
Now is the perfect time to join the Margaret O’Leary team. Building a talented management and sales team is a priority for us. Recognizing the unique backgrounds and perspectives of all individuals, Margaret O’Leary is committed to providing a workplace where all employees feel safe, valued, and inspired to contribute their best work. As we expand our reach in new markets, our growing team will have promising opportunities for personal and professional growth.
THE PERKS

Free Clothing

Employee Stock Ownership Plan (ESOP)

Amazing Discounts
CURRENT OPENINGS
Part-Time Keyholder
Mill Valley Store - CA
Store Manager
Edina Store - MA
Qualifications • Our ideal candidate is self-driven, relationship oriented and hard-working • Ideally you are adept with technology and quick to learn new processes • Customer service: 2 years (Required) | Responsibilities • Sales- At our core, we are customer focused • You should be capable of leading by example and able to use current company tools to create a strong selling culture within the store • Process in-store sales, returns and exchanges • Maintain a strong focus on customer retention by capturing contact information and keeping in contact with a variety of clienteling efforts • Operations- Ensure the store is operating smoothly day-to-day • Use a creative mindset to perform visual merchandising and maintain company standards when it comes to overall visuals • Ensure restocking is done on a regular basis • Responsible for having ownership over the store’s inventory and maintaining clean inventory records • Ensuring compliance with company reports • Visuals- Maintain a visually inspiring store floor • Manage all floor moves and ensure inventory is displayed in a way the integrity of the product will not be lost • Visual merchandising includes mannequin changes, store decorations and marketing materials are all updated • People Management– Lead, coach and develop the boutique team and ensure they possess an equal level of knowledge when it comes to store operations and selling • Help to recruit and maintain staff that meets the store’s needs • Assess strengths and development opportunities • Provide timely and actionable coaching & feedback • Clienteling– Build rapport with clients and maintain a lasting relationship • Utilize company tools to uphold your client book and use creative ways to excite and retain clients |
Full-Time Keyholder
Fillmore Store - SF, CA
- Build genuine and sincere relationships with clients.
- Greet all customers upon entering the store.
- Determine the client's needs and offer suggestions and alternatives.
- Utilize all customer service resources.
- Ensure a positive final impression of customer service at the cash wrap.
- Use all clienteling systems in place to capture client's information and ensure a client relationship is created and maintained.
- Follow up with clients via email, phone, and mail when appropriate.
Part-Time Keyholder
Boston Store - MA
- Build genuine and sincere relationships with clients.
- Greet all customers upon entering the store.
- Determine the client's needs and offer suggestions and alternatives.
- Utilize all customer service resources.
- Ensure a positive final impression of customer service at the cash wrap.
- Use all clienteling systems in place to capture client's information and ensure a client relationship is created and maintained.
- Follow up with clients via email, phone, and mail when appropriate.
READY TO APPLY?
Please email your resume and cover letter to info@margaretoleary.com
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Margaret O’Leary is proud to be an equal opportunity employer (EOE).