Thermal Poncho

RETURN POLICY

Exchanges:

We are delighted to help with an exchange if something is not quite right! Please visit margaretoleary.myreturnscenter.com to request your exchange.  We will place a new order and waive your shipping and handling fees for the new merchandise. 

For additional size and fit questions, call us at 650-513-2400 (10 AM to 6 PM Pacific) within 14 days of receiving your order.

Returns:

We accept returns on merchandise within 14 days of your receipt of the order. We can only accept them back if they have not been worn or washed and we ask that all tags be attached.  Please use the original packaging. We cannot accept returns or exchanges on sale merchandise.

Please visit margaretoleary.myreturnscenter.com to submit your return request. Returns exceeding the 14-day limit will be subjected to a restocking fee of 15%.

Please note: shipping and handling charges are non-refundable. Upon receipt, a refund will be issued to the original form of payment. You will receive an email confirmation when your return has been processed.

U.S. Shipping & Delivery

*Please allow up to 72 hours of processing time before delivery estimates go into effect. 

All orders of $250 or more are eligible for free ground shipping. (U.S. shipping addresses only.)

Customs/Duties/Taxes Disclaimer for International Customers:

Customers or recipients of Margaret O'Leary products who live outside of the United States are the importer of record and will be responsible for complying with all laws and regulations of the destination country. Orders shipped outside of the U.S. may be subject to customs duties, taxes and fees. These additional charges must be fulfilled by the recipient. Margaret O'Leary, Inc. does not have the ability to control or predict the charges that may be incurred for international orders. Please contact your local customs office for further detail on clearance procedures before placing an order with us.