Basic Crew

RETURN POLICY

Exchanges:
We are delighted to help with an exchange if something is not quite right! Call us at 650-513-2400 (10 AM to 6 PM Pacific) within 14 days of receiving your order to assist with your exchange. We will place a new order and waive your shipping and handling fees for the new merchandise.

Returns:
We accept returns on merchandise within 14 days of your receipt of the order. We can only accept them back if they have not been worn or washed and we ask that all tags be attached.  Please use the original packaging. We cannot accept returns or exchanges on sale merchandise.

Please email web@margaretoleary.com for a return shipping label, and don’t forget to ship your items back to us within 14 days of original receipt. Returns exceeding the 14-day limit will be subjected to a restocking fee of 15%. Please note: shipping and handling charges are non-refundable. Upon receipt, a refund will be issued in the original form of payment. You will receive an email confirmation when your return has been processed.

U.S. Shipping & Delivery

All orders of $250 or more are eligible for free ground shipping. (U.S. shipping addresses only.)

Customs/Duties/Taxes Disclaimer for International Customers:

Customers or recipients of Margaret O'Leary products who live outside of the United States are the importer of record and will be responsible for complying with all laws and regulations of the destination country. Orders shipped outside of the U.S. may be subject to customs duties, taxes and fees. These additional charges must be fulfilled by the recipient. Margaret O'Leary, Inc. does not have the ability to control or predict the charges that may be incurred for international orders. Please contact your local customs office for further detail on clearance procedures before placing an order with us.